We constantly strive to deliver excellent customer service to all of our users.
Your feedback is a vital part of this. We value your views and opinions and we welcome all suggestions and constructive feedback – positive or negative.The survey should only take about 10 minutes to complete. 


You can give us your feedback in the way that’s easiest for you:

  • In person at the Reference Desk (3rd Floor East Wing-opposite the Circulation Desk or you can get in touch with the Librarian on duty)
  • Email:library@pu.ac.ke
  • Live Chat: You can simply use our Live Customer Chat Software on the Library Website
  • Get in touch with us through Twitter or Facebook
  • You can also let us know your thoughts when we run our annual survey